Click
here for assistance in finding the Minimum Requirements for the gameThis sort of crash usually occurs right after the game appears to load, or after a part of the game, such as a map or level, tries to lad. Crashing after a black screen can be caused by a few different things, including (but not limited to) a incompatible video card, older drivers for a compatible video or sound card, or a corrupted version of DirectX. There are several steps you can try to resolve this issue.
Ensure that all of the game's minimum requirements are met.
Click
here for assistance in finding the Minimum Requirements for the game
Make sure that you have the latest drivers available for your video and sound card
Click
here for instructions on updating drivers
Make sure that any unnecessary background tasks are terminated. These tasks could interfere with the running of the game.
Click here for instructions on ending your background tasks
Check to make sure you have installed all of the patches available for the game
To check for new patches:
Click on the Start button in the lower left hand corner of your screen
Select All Programs
In the list of programs find your game folder
The default should be in the EA Games or EA Sports folders.
Click on the Check for Update or Auto-Update icon
This will force the game to check for updates
During Installation, on occasion some files that contain graphics for the background, maps, players, etc. may not be installed, or copied to the hard drive from the CD/DVD-ROM correctly. You may need to completely uninstall the game and reinstall it to allow all of the necessary files to copy correctly.
Click here for instructions on preparing your system before
an installation